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About Us

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Red Oak Group is a leading provider of Knowledge-based Systems and Professional Services. We developed a proprietary and patented approach to capturing and delivering electronic, task-based procedures for equipment repair, maintenance, troubleshooting and training. We also provide engineering consulting services to help companies assess and develop product lifecycle management best practices.

At Red Oak we are focused on capturing and better using business-critical knowledge. Our team of high experienced Knowledge System Specialists and Management Consultants are highly trained and equipped to analyze your business issues and offer a range of solutions to meet the challenge.

Our Knowledge System Specialists have excellent skills in developing and delivering a wide array of unique point-of-use electronic documentation applications with great paybacks, such as:
  • Interactive/Multimedia Training Methods and Materials
  • On-line Operator Certification Methods and Tools
  • Step-by-Step Text/Visual Instructions
  • Interactive Animations for Sales/Training Support
  • Complex Equipment Troubleshooting
  • Detailed Equipment Maintenance Procedures
  • Defect Identification and Corrective Action
  • Multi-language Technology Transfer Systems
  • Knowledge Extraction and Capture
  • “On-the-Fly” Processes for Configure-to-Order Products
  • Customized Documentation for Configure-to-Order Products
  • Rapid Set-up and Changeover Processes

    • Our Management Consultants have significant experience in the following fields:
  • Design for Manufacturing Analysis and Design Solutions
  • Supply Chain Management Analysis, Strategies and Tactics
  • Operational Analysis and Improvement
  • Process Analysis and Improvement
  • Engineering Systems Analysis and Solutions
  • Enterprise Resource Planning System Implementation
  • Factory Design and Layout
  • Lean Manufacturing Analysis, Strategies, Tools and Tactics
  • Organizational Design
    •